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Aug 4, 2005

Leading whole-organizational changes

In a McKinsey interview, the CEO of P&G discusses various aspects of leading and managing change across the entire organization. For example, targets that stretch too far risk demotivating people [whilst those that don’t stretch enough are lame]. Difficult concepts such as ‘core business’ have to be explained patiently and frequently to some people. Similarly, the CEO of D&B says of his change strategy “The primary focus was to repair the brand, change the business model to get funds to pay for the repairs, and create a new culture. Creating a new culture was fundamental to the new strategy.” [There are clear implications for security awareness programs here!]
More change management resources