The British Computer Society has published a paper by Zach Anuka highlighting the importance of human factors in information security, alongside physical and logical/technical factors. "... the human piece of the puzzle, the soft factor, receives the least attention and investment. How often in an IT project do you hear about human vulnerabilities requirements? Not often. It is not usual for systems integration projects to include the aspect of user training that could enable users to manage their own inherent vulnerabilities." Well said Zach!
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